Welcome to Fustan Apparel. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please review these carefully before using our services. If you do not agree with these terms, please do not use our site.
1. General Information
These Terms and Conditions govern the use of our website (www.fustanapparel.com) and any transactions you make through it. By using our site, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
2. Product Information
We strive to provide accurate descriptions of all products on our website. However, due to differences in monitor settings and lighting, the actual color or appearance of the items may slightly vary from the images shown. All prices, specifications, and availability of products are subject to change without prior notice.
3. Orders and Payment
- Order Acceptance: Placing an order on our website constitutes an offer to purchase the items. We reserve the right to accept or reject your order for any reason, including availability of stock, errors in pricing, or if we suspect fraudulent activity.
- Payment Methods: We accept payments via Visa, MasterCard, Easypaisa, JazzCash, and Cash on Delivery (within Pakistan). All payments must be made in Pakistani Rupees (PKR).
- Order Confirmation: Once your order is confirmed, you will receive an email with the details of your purchase. Please review your order carefully and notify us immediately of any errors.
- Custom Orders: All custom or personalized orders are final once placed and cannot be canceled, exchanged, or refunded, except in cases of manufacturing defects or incorrect delivery.
4. Shipping and Delivery
- Shipping Policy: We ship orders within Pakistan only. Please allow 5-7 business days for standard delivery. Delivery times may vary depending on your location.
- Shipping Costs: Shipping charges are calculated based on the destination and weight of the items. Any applicable shipping costs will be displayed during the checkout process.
- Customs and Import Duties: For international customers (if applicable), all duties and taxes imposed by the destination country are the responsibility of the recipient.
5. Returns and Exchanges
Our Return & Exchange Policy governs the procedures for returning or exchanging items. By making a purchase, you agree to the terms outlined in that policy. We do not accept returns or exchanges for custom or personalized products unless there is a manufacturing defect or discrepancy in the order.
6. Intellectual Property
All content on our website, including text, images, logos, designs, and graphics, is the intellectual property of Fustan Apparel. Unauthorized use, reproduction, or distribution of any material without prior written consent is strictly prohibited.
7. Limitation of Liability
Fustan Apparel will not be held liable for any damages arising from the use or inability to use our website, including but not limited to direct, indirect, incidental, or consequential damages. This limitation applies to all claims, regardless of the basis for such claims.
8. User Conduct
By using our website, you agree not to:
- Engage in any activity that violates applicable laws or regulations.
- Use our website to transmit harmful, offensive, or inappropriate content.
- Interfere with the proper functioning of our website or attempt unauthorized access to any part of our system.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes. Continued use of our website following any updates constitutes your acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.